Housing & Payment of Rent

Call Braddan Home

We provide more than 180 homes to families, couples and individuals within the parish.

Learn more about our collection of properties and the process for applying to become a tenant.

Housing

How do I apply for Public Social Housing in the area?

If you’d like to apply for Public Social Housing, please complete the Housing Waiting List (Eastern Region) Application Form and make an appointment to see the Housing Officer.

What are the eligibility criteria for Public Social Housing?

Full details regarding the eligibility criteria and application process can be found in the Guidance Notes section of the Housing Waiting List (Eastern Region) Application Form.

Can I find information on available housing units or waiting lists?

For information regarding the Eastern Housing Waiting List please contact the Housing team directly.

Once you are registered on the housing list, you will be contacted by the Housing team by phone and letter if a suitable property becomes available.

Are there specific resources for homeless individuals or those facing eviction?

If you or someone you know is homeless or at risk of eviction, the following services may be able to help:

Housing Matters – A charity who provide advice, guidance and support to families and individuals in housing crisis.

Adult Services Access Team – A Department of Health and Social Care team who provide advice and guidance for those experiencing homelessness.

Is there information available on tenant rights and responsibilities?

The Tenant Handbook contains everything a tenant, or prospective tenant, needs to know about their rights and responsibilities.

Are there specific housing developments tailored to seniors or people with disabilities?

We have a selection of ground floor apartments and apartments accessed via lift which feature level access showers, that may be suitable for the elderly and/or disabled tenants who are able to live more independently.

Please contact us for more information.

How do I report maintenance or repair issues related to my property?

If you’d like to report a maintenance or repair issue related to your property, please contact the Housing Team directly, by email on housing@braddan.im or by telephone on 852808

Can I get assistance with home repairs or accessibility modifications?

Please see The Tenant Handbook for information regarding repairs or accessibility modifications.

Is there a contact number or email for housing inquiries or issues?

All inquiries or issues should be made to the Housing Team directly, by email on housing@braddan.im or by telephone on 852808

I need to report an emergency situation.

If you have a genuine emergency situation with your property that cannot wait until the next working day, then please call our Emergency (Out of Hours) telephone number on 483003.

Payment of Rent

What methods are available for me to pay my rent?

There are a number of ways for you to pay your rent:

By Direct Debit, Standing Order, or Bank Transfer – options to pay either weekly or monthly are available, please contact us for more information.

By Card – card payments can be processed by telephone or in person at the Commissioners’ Office. Please call 852808 to make a payment.

By Cash – cash payments can be made in person at the Commissioners’ Office.

Directly from Benefits – People in receipt of certain benefits may be able to have their rent paid directly to the Commissioners. Please contact the Department of Health and Social Care on 01624 685094 for further advice.

Is there a rent payment schedule or due date that I need to be aware of?

Under the terms of your tenancy agreement, your rent is due weekly in advance every Monday.

If you choose to pay by monthly Direct Debit, we will send you a schedule of payments setting out the dates your payments will be debited from your bank account.

Can I set up automatic or recurring rent payments?

Recurring payments are available by Direct Debit or Standing Order on a weekly or monthly basis, please contact us for more information.

What happens if I cannot pay my rent?

If you are unable to pay your rent, please contact us as soon as possible to discuss how we can assist. We can provide advice and arrange payment plans to help with getting you back on track.

If you do not get in touch with us, or fail to respond to phone calls or letters from the housing team, we will take further steps to recover the arrears. For full details, please see the Tenant Handbook.

What are my rights and responsibilities as a tenant regarding rent payments?

Please see The Tenant Handbook for information regarding your rights and responsibilities.

Is there a contact number or email for rent payment inquiries or issues?

All inquiries or issues should be made to the Housing Team directly, by email on housing@braddan.im or by telephone on 852808